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SoftSkills

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Your Instructor

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Sushma

Course Overview

This three-day programme walks participants through a sequenced “soft-skills boot camp.” On day 1 they master core communication techniques—voice modulation, confident body language, sharp email etiquette—and finish by structuring and delivering presentations that build rapport and hold an audience’s attention. Day 2 shifts to personal effectiveness: learners practise proven time-management tools, short-term stress-buster routines, and the pillars of emotional intelligence—analytical reasoning, memory, judgement and social-skill control—so they can stay productive under pressure and read a room with ease. Day 3 caps the path with a problem-solving playbook: participants learn to define problems clearly, map options, run structured brainstorming sessions and present decisions with self-assured clarity, leaving the course able to tackle workplace challenges creatively and confidently.

What you'll get out of this course

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Equip participants with the essential soft-skill toolkit—communication, presentation, time-and-stress mastery, emotional intelligence, and structured problem solving—so they can speak with impact, collaborate confidently, manage pressure, and tackle workplace challenges with clear, creative thinking.

Course content

1

Week 1

11 items

11 lectures

Your Instructor

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Sushma

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